Standard Contracts / Terms and Conditions

The following link to UDC's standard form contracts and the related terms and conditions.

Credit Sale Agreement:

https://www.udc.co.nz/tp/download/592207/6d97f9422b30fb3438b02d4019f52193/20152104002.pdf

Terms and Conditions:

https://www.udc.co.nz/tp/download/591259/0ab63058809fb031bde54a0cb7f4789f/terms_and_conditions.pdf

Term Loan and Security Agreement (if applicable):

https://www.udc.co.nz/tp/download/592212/550fb3f3d8388fce202aa7a89592c5dc/20152104006.pdf

https://www.udc.co.nz/tp/download/592213/c57d61b28a244f6424175c0a78215446/20152104007.pdf

General

We also make the following general information available:

•  What the borrower should do if they change their address.

•  How a borrower makes a complaint.

•  What dispute resolution schemes we belong to, and how a borrower accesses them.

•  How a borrower can apply for unforeseen hardship relief.

•  What happens if a borrower defaults under the agreement, including, if relevant, repossession.

UDC's website will be updated prior to the 6th of June to cover off these points. The links below will be in place:

https://www.udc.co.nz/borrowing/customer_service/faqs

https://www.udc.co.nz/borrowing/customer_service/complaints

https://www.udc.co.nz/borrowing/customer_service/hardship